8. What happens after I submit a request?
If using our online licensing feature, a confirmation email will be sent to you. Upon license approval, you will receive another email with instructions on how to complete the licensing process.
If you made your request by fax, mail, or e-mail and provided an email address on your request, we will upload the license to an account for you on our website as well as email a PDF copy of the license(s) to you with payment instructions as described above. If no e-mail address is provided, we will mail the license, in duplicate, to you via regular mail.
If the licenses are mailed to you, we ask that you sign and return both copies with your payment (in U.S. funds only) to Music Services, 5409 Maryland Way, Suite 200, Brentwood, TN 37027. If you desire to use a credit card for payment, we accept all major credit cards (U.S. and Canadian residents only). For credit card payments, please send us the name on the card, the billing address of the card, the type of card (VS/MC/AMEX/Discover), the card number and the expiration date. Once we receive the licenses and payment from you, we will countersign the licenses, process your payment, and return a fully executed copy of the license back to you.
A digitally signed copy of all fully executed (paid-in-full) license processed through our website will be e-mailed to the e-mail address listed on your account, if applicable.